Tech Support Contact Tips

Well, hello old friend, it’s been a while, so much has happened, so many things have irritated me, so many things that don’t deserve being put down in print.

But there is one thing that I will put down, I work in tech support for a major telecommunications corporation, I believe I have said that before.

I work in a department that supports not only internet but television and voice as well, here are a few things I would like for you to know, to make it easier on you and me (or someone like me) when you call in for assistance.

 

  1. Don’t yell and scream at me.  I am here to help you.  Have you ever helped anyone who just yells and shouts at you?  I am more willing to help you if you are calm and patient.  It does not matter what happened before you arrived on my line.  I have no control over that and cannot change it.  I can help you however, and yelling doesn’t work.
  2. There are certain things I HAVE to get before I can even start to help you.  I am not asking again because I want to annoy you, it’s because I do not have it, and it is required in order for me to assist you.  Yes, I know it can be frustrating, I agree.  That doesn’t change the fact that I still need it.  You may have provided it to people before me, but that does not mean I see it.  It does not mean “the notes” that you ask us to check are accurate.  Please tell me, so that I know your issue exactly from your mouth and can properly assist.  The reason you are speaking to me is because the people you spoke to before couldn’t help you.  Part of that reason may be because they didn’t understand the problem.

 

III. Part of the information I do require is that you have to be able to authenticate the account and that you are authorized to make changes.  This is not just something made up.  This is in place for numerous reasons, but mainly to protect you, the customer.  Just because you know you are authorized does not mean I do.  I do not know you personally, you are a voice on the other end of the line.  Federal law and company policy REQUIRE authentication.  You don’t want me to break the law do you?

 

  1. Believe it or not, you are not perfect.  I have much more experience with customer problems than you do, so I am coming from more knowledge than you have.  About 75% of issues are customer created.  This means it was not the company who caused the issue, it was you.  Guess what?  We don’t mind.  It’s OK to screw up.  We are here to help.  If you’ve done something you shouldn’t have by mistake and know it, it really does help us if you tell us that.  If we know what you have done, we can then undo what you’ve done.  We really don’t mind that.

 

  1. This technology has been around now for quite some time.  You depend on it now, and it’s a big part of your life.  Take time to learn about what you use.  You did learn how to drive, so learn how to use devices that take up so much of your life.  Believe me, it makes your life so much easier.  Many places have free classes on how to use computers.  TV remotes are nothing new.  We do provide a guide when you get your remote.  Please read through and try and get familiar with how it works.  We know you hate having to call us.  This can be avoided by learning how things work.

 

  1. Going back to computers again.  Computers and the internet is not something new.  I am guessing you aren’t new to it.  You have been using them personally and probably in your job for quite some time.  The name of the browser you use; the address bar is not “technical lingo”.  This is common language you use in relation to devices you have interacted with on a daily basis for many years.  The URL/Web address is something you have been typing over and over.  Again, not lingo.

These are all simple things that in this day and age almost everyone should know. I give a pass to everyone 60 and older. Although, I had a sharp 90-year-old gentleman the other day that was an absolute delight to work with. He was simply amazing; do you want to know what made him amazing? He didn’t scream, he didn’t speak down to me, he said Angie I don’t know if the problem is you guys or me. Can we figure it out? I said absolutely, let me make sure it isn’t us before starting on your end. It ended up being him, but with him following my directions we got him back online in no time and he was able to see the new pictures of his great-grandchildren that had just been posted online. I considered it my best call of the day.

 

VIII.   If you call me, I want to help you, it is not only my job, it’s my nature, I love solving problems. The more complicated the better, there is nothing I love more on my job than getting you connected, being able to watch your favorite shows or talking to your loved ones. It is rewarding to hear the joy in your voice when we work together and get you up and running.

 

My favorite customers are my older ones, maybe because I am fast approaching that part of my life, or maybe some of them remind me of my mom, dad or aunts and uncles. I just want their services to work and the experience be as seamless as possible. They are a joy to work with and I let them know that.

I will be honest, if you come on screaming and cursing at me or another person in my position we will shut down, you will not get the same quality of service you would have if you had come on the line, calmly explained the issue and allowed us to ask the questions we HAVE to, then get to figuring out what is going on and getting you on your way as soon as possible.

I will let you know, for the ones that make disparaging remarks about my pay or my level of education. I am highly skilled at what I do, I am highly trained, not only at the job I do now, but in multiple areas of the major telecommunications corporation I work for. I have been around a long time, I make good money, and I am highly educated. I am from America, I don’t know why I am asked that, given my Owasso accent. Of course since I am in Texas now, I tell them well, not exactly, I’m in Texas and we think we are our own country.

There you have it, my tips for making your tech support experience better, not great, because you had to call in to begin with. But we really do want to help you.

Oh, one more thing, pricing, I’m in tech support, there is only so much I can do for pricing and credits. I have nothing to do with movie coupons, don’t use them at home, don’t care about them and know absolutely nothing about them. Billing is what you want then.

 

 

 

My One Scandal

Last week, someone threatened to expose any scandals I had to the public. Well, I only have one real scandal, it’s not even something I’m ashamed of, or even embarrassed. It caused me great pain for many years, and still does to a lesser degree today.

Elizabeth Anne said, mom just write about it, I said well I need someone else’s permission to do that. My “scandal” doesn’t just involve me, it involves another person as well, so I asked them if I could tell the story. They have graciously agreed.

When I was seventeen I got pregnant, I knew the moment I realized I was pregnant what I would have to do. I was terrified to tell my parents; they had told me that if I ever got pregnant I couldn’t stay in their home. Before anyone condemns them, it is an age thing, I don’t condemn them, no one else gets to either. A few weeks before graduation my dad asked me if I was pregnant, I said yes, and true to their word, I had to find someplace else to live.

I went to the doctor, finally, he asked what I wanted to do, I said there was no way I could keep the baby. He helped me arrange the adoption, I didn’t know who would be adopting the baby, because in those days all adoptions were closed. There was no getting to know the new parents, no letters exchanged and definitely no pictures of the child afterwards. I knew I would be giving the baby up forever, and it was the hardest decision I have ever had to make in my life. To this day, it was the hardest decision I ever had to make.

I moved to an apartment in Owasso, now during this time there was only one apartment building and it was off of main street and 76th. It was in the slums of Owasso, up to that point, I didn’t even know Owasso had a slum. I paid a whopping $150.00 a month in rent. After paying rent and electricity there was very little money left over for food.

I don’t think my parents realized how bad things were until my dad made an unannounced visit to bring me vegetables from the garden. He opened my refrigerator and just stood there and didn’t say a word. We talked for a little bit, he left, then the next morning there was a knock on the door.

There stood my dad with a bag in his arms, he came in and went straight to the kitchen. He brought everything to make pancakes, even the bowl. To this day that is the same bowl I make pancake batter in. You see, they didn’t abandon me, they just wanted me to learn the lesson, if I make adult decisions, I would have to live in an adult world.

From that Saturday forward, until after I moved out of that apartment, my dad came and made me pancakes.

On one doctors visit, the doctor asked me what I was going to do when I went into labor, I said I guess I’ll drive to Tulsa to the hospital. I still remember the look on his face, he said what about your parents, you see he was our family doctor. I explained about the apartment, he said come see me tomorrow.

I went back, he said he had spoken to the people who were adopting the baby and they wanted to pay for a phone for me. I said no, because wouldn’t that mean they were buying my baby? I was so young, so, well, stupid, he explained no, they would pay to put the phone in and pay the bill until I had the baby, then if I wanted to keep the phone I would have to pay the bill after that. He also called my parents, he explained to me that they would take me to the hospital, that I would not be able to drive myself.

When the time came, I called my parents, they drove me to the hospital, my mother didn’t leave my side until they took me to the delivery room. Then, she was born, I saw the top of her head, it was filled with hair, it was dark. I heard her cry, I asked if she was ok, then passed out from all the drugs they had given me.

When I was in the hospital room recovering, I asked one of the nurses once if I could see her, hold her. I wanted to tell her I loved her, I wanted to tell her I couldn’t take care of me, how could I take care of her. I wanted to tell her I was giving her to people who would love her and take care of her. I trusted that because I trusted our family doctor, he knew the people, he would never have arranged for a child to go to someone who was abusive. I wanted to tell her that if she wanted to ever find me, I would be easy to find. I didn’t know how at the time; I just knew I would make myself easy to find.

The nurse told me no, she gave me a scathing look and said I made the decision so I would have to live with it.

Live with it I did, and it was painful, made worse by the death of my first child after her, someone told me that God was punishing me for having given her away.

Years went by, I remembered her every July 27th, I remembered her every day, I would look at my children and wonder if she looked like any of them, I would wonder if she acted like them.

Then one day, in 2005 I received an email, it said I think we may be related. I just sat and stared at it for a really long time.

There it was, the contact I honestly didn’t believe would ever come, it was her, and she looked exactly like me, except with blue eyes. She had children of her own and became curious about me after having her own daughter.

We had a rocky start, I won’t tell that part, because it is really her story, however, today we are forging a relationship. She is forging relationships with her siblings and we are happy.

She doesn’t call me mom, I am not her mother, she had very good parents, to which I am extremely grateful.

That is my scandal, once again, I am not ashamed of what I did, I did the right thing, I faced my responsibilities by giving my child the best home I could at the time.

Foy and Odela, the Story Continues

So, today, my parents are celebrating their 82nd wedding anniversary in heaven, I know without a doubt there will be coconut cake, as that was my dad’s favorite.
They were married January 13, 1934, during a time in America that was bleak and chances of success were seemingly nonexistent. They beat the odds, they worked together for a good life for themselves and their children. They didn’t attribute any of their success to luck, they attributed it to God and hard work.
I know on this day, in the past, I have told their courtship story and how they came to be a couple, but today I’d like to tell about their journey across the United States during the Great Depression to find work and keep their family together.
After they were married and after they had two children, Foy and Odela had a conversation about the future welfare of their growing family. There was no work in Oklahoma and it was the dust bowl of America at the time. Crops were not growing, there was no work, Foy knew there was work in California, so they packed their family up in the old Model T Ford and started their journey.
It wasn’t a straight shot, it didn’t take several days, it took months, as they worked their way across the nation towards a better life. You see when Foy and Odela started the journey, they had no money for gas or food, so they had to work their way towards the future.
They found farms along the way that needed migrant workers to help bring the crops in. Foy and Odela picked cotton, they picked tomatoes, they picked green beans, they picked anything they could to make the money for their next leg of the journey.
Their car broke down in New Mexico, there they were, on a dirt road, knowing no one, with a toddler and a baby. There were no cell phones in those days, not even phone booths on every corner, and it wasn’t a well-traveled road.
Foy flagged down the first car he saw, it was filled with other migrant workers, ones that did not speak English. But by hand gestures and the looks of panic on Foy and Odelas’ faces let the family in the other car know something was wrong. The man took a look at the engine and somehow conveyed he knew someone who could fix it, however, night was coming and it could not be fixed in the dark.
The other family gestured that Foy and Odela should ride with them to their house, the family was very literally dirt poor. Odela would later recount how the floor was dirt, but the house was somehow clean, the family shared what food they had with them and made sure they were comfortable for the night.
The next morning, true to his word, the man went to get the mechanic and they fixed the car, gave Foy and Odela some food from their meager supply and sent them on their way.
Odela later said it was the first time she had ever encountered people who were different from her and God taught her a valuable lesson. All people, everywhere, just want to provide for their family and make sure their children have better opportunities than they had. She would say that day she had been humbled in the presence of grace and generosity.
They finally made it to California where my dad worked in a gold mine, my parents painted houses, had another baby and then my dad landed the job at McDonald Douglas, which after a few years allowed him to transfer back to Oklahoma, where they landed in Owasso.

Happiness Rant

I have to say nothing irritates me more than seeing the word happy flung around. Do what makes you happy, happiness is all that matters in this world. What a load of cock, I’d say the other word, but I don’t in life so I won’t here.

If I did what makes me happy I would live on puffy Cheetos, drink diet coke and stalk Dean Cain all over the world. I choose to do the right thing, I choose to do things that give me great joy, happiness is such a human word, a human emotion, and it is fleeting.

Joy is eternal, having a joyous soul gives one the unique ability to overcome trials and tribulations of an earthly nature. Happiness can be punctured, can be effected by the outside world.

I am not saying don’t be happy, there are a great many things that I am happy about, and they are all human things and can be taken away at any given moment. Certain television shows make me happy, they can be taken away at the whim of a network executive.

Whenever I see the memes or words of people saying the only thing that matters in this world is happiness so do what makes you happy I want to literally scream.

When the bible was translated into English, there was no happy in it, men put that word in there, joyous, joy, blessed, those were the words used.

Jesus did not promise us great happiness if we followed him, he promised great joy, he also told us we would be persecuted, ridiculed, but to stand fast in our faith. Our faith, not our happiness, so there we have it folks, faith, hope and love these are the things that are left and of these three, love is the greatest. Love gives us faith and hope and great joy, look beyond mere happiness, find your joy, find your hope, find your faith and you will have your blessings, in abundance.

The blessings may not be what you think happiness is, it may be something entirely different, you will never know until you give up the inane pursuit of happiness and look towards something beyond.

If I had not stepped out in faith by accepting my Aunt Odela’s offer to come to Owasso, I would never have had a real mother and father. I would never know the joy of being a real daughter, I would never have known the joy of having a friendship that has spanned 38+ years. I would never have known the joy of being a mother to the best children ever.

Stepping out on faith gives us joy, not happiness, once again, not saying don’t be happy, there are many earthly things that give me happiness. But they can be taken away at any given time, joy cannot.

 

 

What I Gave Up

So, on Facebook, where we all know the good information is at, I read a post from a fellow Owassoan that made me think. He said that he met a man who lives in Owasso now and the man corrected him on the pronunciation of Owasso. You see there are two ways to pronounce it, if you are from Owasso, it is Owassuh, if you are not, it is Owasso. There is a distinction, my fellow Owassoan let him know, you might live there but you are not from there.

He was right, even though I did not live there from birth, I am from there, I claim it as my hometown. I hope the natives don’t mind that I claim the city for my hometown; it is where I came of age, where I learned many life lessons and where I finally had real parents.

I talk a lot about what Owasso gave me, I don’t really talk about what I gave up to gain all of the friendships, knowledge, parents, church home and life lessons. I gave up living in a city I loved; I gave up being in the Orchestra, being on the basketball team, the volleyball team and track. I gave up my cousins, all of them; I gave up my grandmother and great Aunt Effie, my aunts and uncles.

I know what you are thinking; I could have had many of those things in Owasso, yes to the sports, no to the music. There was no orchestra in the Owasso school system; I was so depressed I didn’t want to entertain the thought of joining the band. Even though I could play the clarinet, having also been in band in the City. For the first year I was there I was seriously depressed, I had one friend, and everyone in the school had been together since kindergarten. For the first time in my life I was an outsider, looking in, not really belonging, my parents, God bless them, took me back to the City almost every weekend for the first year. Oh, BTW, the City is what all native Oklahomans call Oklahoma City. So for the first year I went back there almost every weekend, to see my grandmother and great Aunt Effie and reconnect with friends.

Then something happened, I was in the library, in the 9th grade and I saw one of my classmates, not someone I knew well, still only had one friend, Tammi, but I said hi. He said hi, then asked me what I was doing that weekend, (not because he liked me, he was making small talk) before I could open my mouth he looked at me disdainfully and said let me guess, going to the City. I just nodded; I didn’t know anyone knew my business. He then said the words I will never forget, you’re missing it, you’re missing everything there is to do here, you’re missing out on freindships and life. Owasso is fun and you are not part of it, but you could be if you would quit running back to the City every chance you get.

That stopped me cold, I had serious thinking to do, I made a decision, I stopped going to the City all the time, started going to football games and the Skate Ranch. I made friends; I became an Owassoan, second best decision ever.

I don’t regret what I gave up because I gained so much, I love being from a place that has heart, that takes care of it’s own and doesn’t let you go once you become one of them.

I am now reconnected with my cousins and could not be happier, I am still a City girl by birth but an Owassoan by choice.

 

Discombobulated

I have a confession to make, I love yoga pants, before you judge me, I don’t wear them anywhere but to work out and at home. I gotta tell ya, these are the most comfortable things I have ever put on. I LOVE them; once again will NEVER wear them to the store or anywhere but to work out and at home.

As I sit here, watching Star Trek (J.J. Abrams version) I am reminded how much I love the character of Spock, and all of them. I know a lot of original fans of TOS (for those of you not in the know, that stands for The Original Series) they abhor this carnation of the universe that they are so fond of.

As for me, I take it for what it is, a version, someone else’s vision of what this would look like if something catastrophic happened. It is a different timeline, the personalities are there, however different happenings have shaped them and the trajectory of their lives. Please note though, they all come together, they are all still on board the Enterprise. Seeing it, seeing the two Spock’s is like wrapping ones self in a warm fuzzy blanket.

This entry will be filled with randomness as I am feeling discombobulated, I feel as if I have lost a friend, someone who gave me hope through out a rough middle childhood. So my thoughts are a bit scattered at the moment.

I lost an uncle last week,

While, as an adult, I didn’t know him that well, I will admit that, when I was very young he was one of my favorites and he is the father of my favorite male cousin. My uncle was the one who influenced the trajectory of my life when I made the decision to take my Aunt Odela (who became my mother) up on her offer to “visit” her and my Uncle Foy (who became my father) in Owasso. Please see that story here http://www.angieworld.com/2012/08/my-life-story-sorta/, I have a lot to thank him for as it was the single best decision that I ever made.

It gave me Owasso, it gave me the best friend a person could ever have, it gave me the best parents, the best church to grow up in, it gave me the most amazing children a person has ever been privileged enough to have. I owe a lot to that Uncle and I will be going to his memorial next weekend to say a proper thank you and goodbye to him. After all it’s only logical, sorry had to throw that in.

Last week I also had to go to the doctor, I had a cyst on the top of my head; yes you read that correctly. It was painful and disgusting, however the doctor was able to get the whole thing and I do not have to go to a surgeon. Now I have to go to a doctor for my hurting elbow, I don’t even know what is going on; I am supposed to be getting stronger, not falling apart!

 

Owasso Thoughts

So, my friend Billy G. from Owasso said something provocative on Facebook (of course) the other day. He said “Facebook is a great place to be friends with people who didn’t like you in high school.” Well, I don’t have to tell you that set off a firestorm of comments.
I am going to add my own here, I came to Owasso in the 8th grade, actually the summer before 8th grade. Since I lived in the country I really only got to meet one person in my grade before school started. She has turned out to be my best friend, Tammi; she lived up the hill from me. Literally up the hill.
People in Owasso had been together already since Kindergarten, those cliques are not easy to infiltrate, so we began our own, some, like us, came to Owasso late, others had been there all their lives.
Not everyone gave me a warm welcome; I’m good with that, they already had their friend cards filled with others. Some were downright mean, I’m good with that as well, I can give as well as receive, and I really could then.
I was pretty snobby back then, total defensive mechanism, because the reality of it is I am the least snobby person alive. Well, certain things I am incredibly snobby about, crocs, hate them, judge people who wear them. Especially if you are not a worker that stands on your feet a lot or do not have health issues that require you to wear them. If you wear them to a sedentary job and wear socks with them, you will feel my ridicule. You all can judge me for judging others on that point.
I met a woman yesterday, who after speaking with me for a total of 5 minutes said, “you’re one of those people that make friends wherever you are, aren’t you?” Yes, yes I am, I am friendly by nature, I smile a lot and will talk to anyone.
However, that does not mean I tell my life story, that you will never get out of me, it’s mine, I choose very carefully who I share that with.
But back to Billy’s provocative posting, he was joking, because that is who he is, a jokester, and I love that about him. But the post struck a nerve with some people; it probably dredged up memories of meanness that one does not really get over. They get past it, but not over it, not me, I didn’t care if they were mean to me then and I really don’t care now.
If I had made friends with the really popular people I seriously cannot imagine the trouble I would have gotten into. I found enough trouble on my own, I heard about the parties that the popular people were having and believe you me, I was tame in comparison. My parents would have really disowned me if I had been involved with those!
Owasso was a great place for me, I came into my own there, I found acceptance in a family there, I found lifelong friends. I found my best friend there, who knows all there is to know about me and still loves me.
As for being friends with people who didn’t like me in high school, I’m not, I’m picky about my Facebook friends, I reserve it for people I would want to hang out with in person.

First Freewill Baptist Church of Owasso

Watching the Andy Griffith show this morning reminded me of the church I grew up in, The First Freewill Baptist Church of Owasso. Now it is called Rejoice Freewill Baptist Church of Owasso, or maybe they took the Freewill out of the title, I’m not sure.
I know someone who has put down the church recently, saying they didn’t learn anything there. I found that shocking as I learned so many life lessons in the church in Owasso.
I learned humility, they practice feet washing, something I believe has been lost, I remember when I was a teenager and the feet washing ceremony was going to happen. In my snotiest voice I told my mother there was no way I was doing that, it was disgusting. My mother looked at me, raised her eyebrows and said “Angie, do you think you are better than Jesus Christ himself?” I said no ma’am, she said Jesus himself washed his disciples feet, how could I put myself above Christ. It drove the point home, we are no better than the other, I happily participated after that.
I learned giving from Al and Grace Wemberly, they were not native Owassoans. They moved to Owasso when Brother Al retired. I never found out what he did or how they came to choose Owasso. I’m simply blessed that they did. They were couponers before it was all the rage. However, they would add up how much they had saved and put that money in a jar. In late May they would bring the money to the church and tell them to use it to pay for a child to go to church camp that could not afford to go otherwise. I was the recipient of their generosity one year, as my parents were retired and their budget did not allow for that. I never knew we had a budget by the way, as I had everything I ever needed. The designer clothes and shoes I wanted, my parents told me to get a job and work for those, it was a good lesson.
I gained knowledge of other religions and learned Catholicism was a different denomination not a different religion thanks to Caroline Hall. She worked at the Christian Bookstore in Tulsa and insisted we study other thoughts and beliefs so we could better understand why we believed the way we did. It was a revelation to read about other religions in the world, she told us that to understand how someone believes is to respect them. When you respect someone they are more open to listen to how you believe and respect you in turn.
I learned that what I put into my mind was just as important as what I put into my body. In a class taught by Ed and Fleeta Sunday, as a young adult, they led a class on the importance of filling your mind full of good things as opposed to worldly things. Your thought process is shaped by what you put into your mind. If you only fill it with negative and unclean things what will your view of the world be like? It changed the way I choose my reading material to this day.
The First Freewill Baptist Church shaped who I would become. From Leonard Pirtle’s sermons, filled with life lessons laced with humor, to watching adults serve others, to  Sunday School teachers that cared enough to go beyond the surface lessons. I am fortunate indeed to have grown up in that place, in that time.

Owasso Dreams

Driving to work yesterday I realized how much I miss Owasso, not for the turning of the leaves, the friends, the Ram Cafe, the Tijuana Tater or for the frito chili pies. No, I miss it for the roads, the country roads to be exact, the ones where you can take your car out and open up the carburetor and fly. It seemed like flying to me when I was learning to drive and drive fast.
Driving fast appears to be genetic, my grandfather drove fast, my father drive fast as do I, it seems the old adage is right, I just can’t drive 55. There is nothing like the feeling of all that power at your fingertips, under your foot as you press against the accelerator, the numbers going higher on the dashboard. The realization that you are flying over the pavement, it smacks of freedom, there is nothing but you, the machine, the road and the music. One cannot drive fast without good music filling air of the car, it is intoxicating, better than any drug around.
All last week, while sitting in unbearable traffic, I missed Owasso, even driving down main street behind the old people from the retirement home that took up both lanes. You knew that it would end in roughly 10 minutes, there was no end to the traffic here last week. I have a shift that has me going in later, typically there is very little traffic. Last week we had ice here in the Dallas/Fort Worth area and since Texans can’t drive on ice it was a mess. A horrible, frustrating mess, filled with people hitting their brakes on the ice, or just speeding up on the ice. Insanity was the word of the day. Ok, the week.
I learned to drive on the ice and snow thanks to my dad, I remember shortly after my 16th birthday, he told me to get in the car, we drove up Dalton Hill. It’s named after the Dalton Gang, google them if you are not familiar with them, the hill was named after them due to the fact they used to hide out there. I digress, we get to the top of the icy hill, he turns the car around, gets out and says figure it out. He then proceeded to walk home.
I did the only thing I could, I moved to the drivers seat and figured it out, I will say this, he got home before I did, however I learned to drive on ice and snow and every other condition one can think of. Well, not a monsoon, we didn’t have those in Owasso, or earthquakes, but Oklahoma weather, I’m good.
Next week is Christmas and I am way excited, I will once again take up the reigns of hosting our Christmas Eve celebration in our new home. I will cook the food, wrap the presents and we will welcome my children, granddaughter and a new person to the celebration this year.
I hope everyone has a great day and a wonderful pre-Christmas week. Remember the reason we even have this season, the Birth of Jesus Christ our Lord and Savior.

Monday Thoughts

I wear a lot of hats, first and foremost is mother, then grandmother, I write a blog so everyone can see what goes on in my head, I do a radio show with my good friend Shanon Jay of KHVN, then there is my J. O. B. where I help people with their Internet. And the hat that sits above all of them is Christian. That’s the hat that I hear irritates some people. Well then I consider it a hat well worn.
People have the erroneous tendency to think of Christians as meek, mild, complacent creatures. I guess those people have never read the Bible. If they had said individuals would realize we are indeed radicals, free thinkers given free will to decide for ourselves how we believe and why we believe the way we do.
I spent my childhood learning the bible, reading it and as I matured, understanding it, as an adult applying the principles to my everyday life.
I had the great fortune to have some of the best Sunday School teachers in the world. Grace Wemberly, Caroline Hall, Ed and Fleeta Sunday, simply the best. There in Owasso, Oklahoma not only did I receive an amazing secular education I received the best religious, Christian education as well.
I believe it was by Devine intervention that I arrived in Owasso, there is no other explanation. I will be forever grateful that I was adopted by my mom and dad and raised in a place I could expand my mind and my soul.