It’s beginning to look a lot like Christmas around here, the tree is up, lights are up and the decorations are up. I am missing some decorations, my candy canes and a lot of Christmas balls for the tree. I don’t know where they went, I think I left in such a hurry they might have gotten thrown out. Oh well, trip to the store in my future!
The last couple of Christmases have not been as joyous as they should have been. I will be making up for lost time this year, lights, hot chocolate, looking at the neighborhood lights. I am going to do it all, Christmas music playing as loud as I like, singing at the top of my lungs, yes, I do feel bad for my neighbors.
As you know, if you have been keeping up, I have been listening to a lot of Kellie Rasberry lately, especially on her podcast that she does with her husband Allen Evans. They met on Bumble and they talk about it a lot, incessantly, make it sound so great.
Well the other night I decided to take a look, what a nightmare, it paired me up with a creepy guy that works in my building. Let me tell you, I canceled that and deleted the app so fast it would make your head spin.
I know without a doubt it was God telling me to just wait, He has great things in store for me. So wait I shall.
No dating apps, no dating websites, none of it, plus I am still very broken. I fully realize I have nothing to offer anyone right now. I have massive trust issues, I don’t know if those will ever go away, not even if it’s Dean Cain.
I took Tess last week for her Christmas pictures, they turned out so cute. I dread the day she tells me she doesn’t want to do this anymore. I might cry, and I’m not a cryer.
It is stupidly hot here in Texas, we had a few days where I got to wear sweaters and boots. I am so very not happy. I bought new sweater dresses and new boots. Some really cute pink, over the knee boots, I have yet to be able to wear them. I am so very not happy. I know I said that twice but it needed to be repeated.
Can I ask you something? A serious question, answers would be appreciated. Why are people so mean and nasty to people they call for help? I get it that you’re frustrated and unhappy that your services aren’t working and by the time you get to my department you have had three to four or more technicians at your home. However, that is no excuse to call any company and say the most vile, hate filled and even racists things to the person on the other end of the line.
I was actually called the N word several times last month, me, yes, me. If any of you have ever seen me or seen a picture of me you will know that alone is the stupidest thing ever. But here’s the thing, why would you say that to anyone? I get that you believe you can say anything to people you can’t see, but this is beyond the pale. I’ll be honest with you, if you tell us your issue, don’t tell us to read the account, because I am here to tell you, when you talk to the off shore people, those notes don’t make sense. Tell us what is happening, and allow us to help you. Once you get to my level, you are in the advanced world, we have the tools to figure out why nothing is working and we also have the means to contact field managers and technicians. If it will never work, we’ll tell you the truth.
Stop calling places and screaming like banshees, it will get you nowhere.
I will tell you what has changed my attitude towards the people I speak to on a daily basis. Every morning, before I get out of my car, I pray, I don’t ask God to make people nice, I ask Him to change my attitude towards the people who come on the line. I ask Him to help me be nicer to them, to speak to them like they are human and their issue matters to me. And it does and it has made a huge difference in the way I handle my customers.
I love my job and I love my country, so there you have it. My secret to dealing with mean people is to pray for them before I talk to them and to pray I have a better attitude towards them.
I spoke to one woman last week that told me she wrote a book, I find that fascinating. I asked her if she minded sharing the title with me, I literally burst out laughing and on my break ordered the book. I will be reviewing it in my next post. Bitchie Bells, I cannot wait to read this book! It came last week and I have been waiting for some down time to dive in. This evening is my time, I will be reading it tonight, it isn’t a big book and well, I read fast.
As usual, any complaints or compliments can be left in the comments section or sent to me at firstname.lastname@example.org