Tuesday in the Drive-Thru

On Tuesday I decided to stop on my way to work for some coffee at McDonalds. So there I went, into the parking lot, mind you I have already had a frustrating morning, there was another car coming the opposite direction. He couldn’t make up his mind, I do the only thing I can, I yell make up your mind and gesture emphatically (a little something for Buffy fans). He gestures for me to go ahead and I do.
I get to the ordering thing and I hear a honk, I thought seriously, you’re now honking at me. I look behind me, nothing, I hear the honk again. He is beside me, I think, this is it, I am going to die, in the drive-thru at McDonalds. Not a particularly elegant way to end, but there you have it.
I roll down my window, he is an older gentleman, he says you look like you’re having a frustrating morning. Not what I expected, stupidly I start to tear up, I said I really am. He said I just want to tell you that your backup light is out on the driver’s side. I thank him, the tears start to fall out and he says are you ok, I say no, I’m really not. He said well you woke up beautiful this morning, you have a really blessed day.
I lost it, I started bawling like a big fat baby, the kindness of this stranger was too much. For those of you who know me well, you know I’m dead inside. I am cold, hard and not a crier. I’m not used to people saying nice things to me in the course of my days.
You see my days are filled with people who scream at me, who curse at me and call me names. Who cut me off, won’t listen, even though they called me for help. I have actually been called the C word, the C word people. For simply asking a customer to verify their account before changing their email password. That was a woman that called me that, by the way.
My days are filled with people telling me I am retarded for not doing what they want. What they want is not possible, or I have to get them to the correct department.
The worst are the I state people, once again, the people that know me well, they know what that means. The women, it’s the women! They will cuss you out faster than you can spit. Its jaw dropping, I want to ask each one of them if they kiss their momma with that mouth.
I am jaded, I have no hope for humanity left, until Tuesday, Tuesday in the drive-thru of a McDonalds gave me hope in humanity again.

2 Replies to “Tuesday in the Drive-Thru”

  1. I used to roll my eyes so often at work it’s a wonder they’re not permanently stuck in the back of my eyelids. It’s hard to feel empathy for others when you spend 97% of your day getting yelled at by customers or worse, management.


  2. Kindness is its own reward. One of those FB quizzes said that “Kindness” was my chief attribute. I liked that. Hopefully, your gentleman will get his (positive) reward at some point. As my dear old Daddy told me “You catch more flies with honey than with vinegar”. That advice continues to serve me well, especially when calling a support department!


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